EXCELLENT
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FAQ
As soon as your order has been shipped, you will receive a tracking number by email. You can use this to track your package on the shipping company's website or by contacting us directly.
Shipping is completely free for you – we cover the shipping costs!
The delivery time includes our processing time (1–2 business days) fast delivery in just a few business days.
Once your order has been processed, you will receive an email with your tracking number, which you can use to conveniently track your order on our website.
We stand behind our products for life. If you're ever not completely satisfied with your purchase, you can return it at any time for a full refund or exchange — no questions asked.
Yes, as soon as we have received and processed your return, we will refund the full purchase price to the original payment method used. Please note that it may take up to 7 business days for the refund to reach your account.
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By Sunset Avenue
About Us
By Sunset Avenue was born from Isabelle Hart’s belief that true beauty lives in everyday moments.
Tired of chasing trends and luxury labels, Isabelle created a brand for women who want to feel confident, feminine, and effortlessly beautiful — without waiting for a special occasion.
Inspired by golden evenings and slow living, every piece is chosen to make you feel your best, every single day.